So You Know

about shopping

how can i pay?
we accept visa, mastercard and discover as well as paypal for payment.

what is your return policy?
we work so hard to deliver great products with the best quality. please remember that most everything is custom made so the designs and colors may differ. when you get your order, please inspect your purchase and notify us of any damage; we will arrange for a prompt replacement. we cannot accept returns on personalized items unless it is our mistake(check over your order carefully) or other items damaged through normal wear and tear. prior purchases are not eligible for a price adjustment. if for any reason you are not happy with your purchase, contact us immediately for assistance.

what is your privacy policy?
we will not share any of your information. this is the one of those times that sharing is not cool!

can I cancel my order?
order carefully, we are happy to cancel your order if it has not been processed or shipped. email us and we will let you know if we are able to cancel your order.

when will I receive my refund?
when something is returned, it usually takes 5-7 days to post to your account.

how do i return damaged items?
ALL damage claims need to be made with 14 days of receiving your order.

about shipping

pricing for shipping within the continental USA is $12 per order.

local pickup to our location in Gainesville, GA is available. if you select this option during checkout, we will send you more details on coordinating this pickup.

*most products will leave within 5 business days after the order is receieved. please contact us if you are needing it before then. if shipping is outside of the continental USA, we will have a seperate charge billed to your account.

happy day!